Video conferencing platforms are no longer just screens for face-to-face conversation. Zoom has announced a broad AI package designed to turn meetings into an assistant that runs your work on its own. The package includes components that remember what was said, switch between languages in real time, and organize a company's task flow on the user's behalf.
Translate Me: You speak, it translates in your own voice
The standout piece of the package is Translate Me. Whatever language you speak during a meeting, your words are instantly rendered into English, Spanish, French, Chinese or Japanese. The critical detail: the translation reaches the other side not in a machine voice, but in a tone close to the speaker's own voice character.
There is also an additional capability planned to arrive toward the end of the year: English speech delivered in various accents will be made easily understandable for all participants.
ZoomMate takes over once the meeting ends
To make sure decisions aren't forgotten after a meeting, Zoom is deploying specialized AI assistants called ZoomMate. These assistants record decisions one by one, gather the data needed from other business applications, and present the resulting to-do list to the user for final approval.
In the next stage, a live assistant will come into play: as the meeting progresses, answers to questions asked will be pulled by scanning company documents and displayed on screen in real time.
In-store kiosk experience and a security layer
Zoom is also reaching beyond virtual meetings into physical spaces. With smart kiosk terminals placed in stores, customers will be able to hold a product up to the camera to ask questions or request instant support.
There are innovations on the security front as well. A protective shield that detects deepfake — that is, fake identity — use in video and audio meetings, along with new tools that cut off unauthorized sharing of sensitive company conversations, will become available alongside these updates.
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